FREQUENTLY ASKED QUESTIONS
Q: Where are the wheels made?
A: Our wheels are manufactured in our state-of-the-art facility using premium aerospace-grade materials.
Q: What materials are your wheels made of?
A: All our wheels are made of heat-treated aerospace-grade 6061-T6 forged aluminum alloy to provide the best strength-to-weight ratio. This allows us to create more sophisticated designs while maintaining a higher degree of structural integrity than other wheels.
Q: What forging method do you use?
A: We use precision forging method to provide maximum customization capability and ultimate precision.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, as well as bank transfer. We also offer flexible payment plans. Contact us for details.
Q: What options do I have for wheel customization?
A: We offer a wide range of customization options including size, width, offset, spoke design, bolt pattern, finish color, and more. Our bespoke program allows you to create a truly one-of-a-kind wheel.
Q: What finish options do you offer?
A: We offer various finishes including gloss black, matte black, brushed silver, polished, bronze, gunmetal, and custom colors. Send us a request to see what we can do for you.
Q: What is your warranty policy?
A: All DEAN FORGED wheels come with a structural warranty against manufacturing defects. We stand behind the quality of our products.
Q: Do you have payment plans available?
A: Yes, we offer flexible payment plans. Contact our team to discuss options that work for you.
Q: Do you perform safety testing on your wheels?
A: Yes, all our wheels undergo rigorous testing including load, impact, and fatigue testing to ensure they meet or exceed industry standards.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping times and costs vary by destination. Contact us for a shipping quote to your location.
Q: Do I need to purchase separate wheel lug nuts/bolts?
A: Yes, lug nuts/bolts are sold separately as they vary by vehicle application. We can recommend the correct hardware for your specific setup.
Q: Do you sell wheel & tire packages?
A: Yes, we offer wheel and tire packages. We can mount and balance tires for you before shipping. Contact us for details.
Q: Do you have a sponsorship program available?
A: Yes, we offer sponsorship programs for automotive influencers, builders, and enthusiasts. Send us your portfolio and social media links to apply.
Q: Can you make a lip/barrel for my 3-piece wheels?
A: Yes, we can manufacture replacement lips and barrels for 3-piece wheel setups. Contact us with your specifications.
Q: Can I return and refund once I receive the wheels?
A: Since each set is custom made to order, all sales are final. Please review your order carefully before production begins.
Q: How much taxes/duties do I need to pay?
A: Import taxes and duties vary by country. The customer is responsible for any customs fees, taxes, or duties imposed by their country.